Stuart Allan & Assoc Inc

10/01/08

BAD SERVICE

by ladyoc714 at Citysearch

There is NO service with what this place called Business. I've read the reviews & reliaze that my situation could've been worst-yet, it would've not made a differences. I'm actually trying to pay their office for a collection over 5 years ago $ 86 dollars to be exact, but it seems like its such an inconvient. Must report them.

• Pros: N/A
• Cons: Manager, Jack is too busy ...

03/02/09

Stuart Allan & Associates Dickensian debt collectors.

by AIGVictim1 at Citysearch

Unprofessional; rude, threatening;Dickensian; hides behind corporate veil; AIG hitmen - if AIG makes a claim against you and hires this firm they will regard you as prey. AIG is on the government corporate welfare role because of their own mismanagement and corruption. Yet, AIG has a voracious appetite for anyone they make claims against, deserved or not, if not, the threat of legal action and unscrupulous debt collection practices by heavyhanded firms like Stuart Allan cause many people to cave in.

• Pros: Top contender for the Snideley Whiplash Annual Flesh-eater Award.
• Cons: Avoid them like a pit of vipers.

01/17/09

I wish I could give them zero stars...

by valygirl7202 at Citysearch

Horrible. Can't ever get anyone on the phone and they will take your money and not hold up their end of the deal. They have made my life a living hell.

• Pros: NONE
• Cons: yep, that's exactly what they are

12/31/08

Poor business practice

by mdurkin76 at Citysearch

I tried to call this company to clear up a dispute and they were extremely rude and unhelpful, exclaiming "all claims are legitimate." I spoke with 2 managers, Elizabeth Kyle (who hung up on me, because a "raised tone") and a Logan Keys who told me there are "no consequences" for poor business practice and was also unhelpful and curt borderlining on rude. I plan to speak to a CEO or at least someone who cares about PR.

06/26/08

Please Help

by canoodle at Citysearch

I was in an accident in 2006 my insurance did not cover the damage because of a late payment at the time.

I received letters in the mail saying that they will suspend my license if i dont comply to pay 5600 dollars. I called Sacramento and Gave them my policy number, told them what happened and they unsuspended my license, now ...i get a call from them saying i need to put cash down now! otherwise they will take me to court, suspend my license and take money from my wages. 30% he said....now in california you can only take 25% if that....He was very very rude, and talked down to me as if i was a child, they are extremely unproffessional and i dont know what to do from here.

Any help would be appreciated.

Thank you.-

• Pros: none whatsover
• Cons: yes thats exactly what they are.

05/08/08

Don't ask what the money is for, just pay us or else...

by dragonburger at Citysearch

Following an auto accident, for which I was uninsured but not at fault and never convicted of any moving violation, I never heard back from the other driver's insurance company. Shame on me- I screwed up. I went to court where I paid my fine for driving uninsured- and as for the accident itself- nobody showed up in court to complain against me and the judge dismissed it. SIX MONTHS LATER I began receiving threatening and verbally abusive calls from this firm, demanding that I agree immediately to make payment arrangements on my "seriously delinquent account" which I had no clue even existed without ever having received a statement or anything in writing. I asked for an itemized statement of all of the supposed charges. After being told that one would be mailed later that day, it took several weeks (all the while receiving several calls per day) to receive anything in the mail. Instead of a detailed statement, I received a very vague letter showing my "delinquent balance" and demanding immediate payment for charges whose origins remain to this day unspecified. These people want over $7K from me and expect me to agree to make payments on it without even knowing what a thin dime of this money has been spent on. I've actually wondered if they hadn't just somehow learned about my accident through an outside source and tried to capitalize on it by using scare tactics based on the information they have.

I was called "stupid, " a "criminal," a "loser," and given a promise that this "won't just go away," and the reperesentative also told me, after being asked not to contact me by telephone any more, that he will indeed continue calling me and that I "won't have a moment's peace until [my] balance is paid in full."

The individual this firm has put forth to represent them is unprofessional, abusive, and clearly unable or unwilling to provide factual documentation.

I will NEVER cooperate with this firm on any matter and am going to see a lawyer today regarding this issue.

• Pros: Provide a good example of how NOT TO try and collect a debt from anyone with half a brain.
• Cons: Too many to list here- read my review.

05/07/08

UNPROFESSIONAL

by EmperoressPenguin at Citysearch

These Associates are very unprofessional.

I have requested all contacts be in writing, phone calls are fine, but I want proof of who they are, who they represent, the complaint.

I also requested that a bill that I paid off be looked into with regard to the situation, not one of these people have complied with that either.

I also got left wrong phone numbers.

I won't settle anything with this company until things are done properly and professionally.

12/14/07

I give them a great big "HUH???"

by glynch at Citysearch

I have not even contacted them yet but I got a telephone message regarding a significant amount they claim is due and the "representative" failed to leave her correct telephone number, the reference number for the account and couldn't even get HER client's name correct. Not a good start for someone looking to collect money.

12/02/07

horrible experience

by goodoldboycitizen at Citysearch

Agree with charissa299. glad for opportunity to say it on web, and maybe save somebody from these predators. My advise: DO NOT attempt to negotiate with them!

• Pros: NONE

11/06/07

horrible experience

by charissa299 at Citysearch

Horrible, fraud, idiots just some of the thoughts that come to mind when thinking about this company.

I set up arrangements for a debt to pulled once a month on my account, the dummys pulled 4 payments in three weeks time overdrawing my bank account, when I finally actually could get a hold of someone I was told they have no record of pulling any money and I would have to fax a bank statement to prove it. I took time out of my day to go to my bank to print out a statement and fax it, with the words "call me as soon as possible when received". Three days later no phone call, and I can't get a hold of anybody, no manager, no workers. Stay away from this place