Doesn't Recommend

Deborah O.

Joined 2 years ago

Don't waste your time or $. The worst ever! Unprofessional, sloppy stylists working in a dirty salon with an owner that will fabricate/lie about the work of her stylists if a complaint is made. Not even remotely customer service oriented. Jerica did a horrible job coloring my hair and even though she used foils for color, left a 1/8 or my original hair color showing. I wrote a review for their Oracle location immediately after my tie dye hair job and it has since mysteriously disappeared along with the listing for that location. I don't generally complain and am busy person. When I did complain to the owner about my experience there, she lied about her stylists actions and her observations. A stylist can have years of experience and still do a crappy job, especially if they spend the majority of the appointment time talking to the stylist next to them who happened to be the owner. No wonder they do bad work if the owner has such low standards about doing their own client and feels free to discuss other co-workers in front of clients. I felt so horrible and shocked about my experience that I said whatever I had to say to get out there as quickly as possible. I did get the hair color that I as looking for on the first try, from another salon.