Alfred Angelo Bridal

Doesn't Recommend

katie b.

Joined 1 year ago

Worst service imaginable.. PLEASE DO NOT GIVE YOUR $$$ TO THIS STORE. I purchased a wedding dress at Alfred Angelo's in Tucson, AZ. When it came time to pick it up I got an incredibly rude phone call telling me to come get it within 14days. I went that same day (its 150mi for me to drive there), and when I got there they gave me the dress but didn't offer to help me try it on. There were two women working there and only one other customer in the store. The dress has a lace up corset back so I couldn't put it on by myself. After 1/2 an hour with still no offer of help I left in tears. When I got home and finally had some one lace it up for me, its not even close to my size. They will not let me return the dress despite them ordering the wrong size. When I wrote to complain, no one called back with an apology or a resolution. I did, however, receive multiple calls trying to schedule me to buy my bridesmaid dresses there. I feel that they took my money and I didn't get a dress I can wear.