La Quinta Inn & Suites Tucson - Northwest/Marana

11/03/09

BEWARE!!!

by twackman at Citysearch

I made a reservation for two nights totaling $130 after tax. When I got home I realized I was charged $248!!! When I called to dispute it the manager was very rude and insisted that I was lying about my reservation cost. When I continued to discuss the problem he then told me that the day I made reservations the price for the weekend may have been $65 a night but due to a supposed wedding and volleyball team staying there that night therefore they raised the price to $114 a night!!! they pulled a quick one on me and I personally feel it was because I was in military uniform and they felt they could get away with it. When I asked if the manager "Mr. London": planned to fix the problem he refused and continued to make clear how uninterested he was with my concern about them ripping me off. I do not recommend this hotel to anyone especially members of the U.S. Military.

• Pros: none
• Cons: smell, staff and management attitude