Tucson >Claim Jumper Restaurant
Exceptional customer service, nice atmosphere, clean and the portions are very large. The cost of the meal is fair.
I had the chicken fried steak, it was so greasy that I did not eat it. The wait person knew something was wrong with the meal and sent the manger over who asked if there was a problem with my meal. I said no and the manager removed the charge for the chicken fried steak meal. The sides portions were excellent and I did enjoy them. I am certain that the chicken fried steak is typically excellent since everything else was better than average.
Remember, even the best cook has an occasional effort below the typical standard they produce. We all make mistakes and I would have no problem ordering the chicken fried steak meal again.
You will not go home hungry and there is an impressive selection of deserts!
The Chicken Fried Steak is out of this World. Great Customer Service. The best Chocolate Martini in town. Portions are huge and with take home the food is as good the second time around as the first. I don't know who does their hiring, but they have the friendliest staff out of most of the restaurants that I've been in. Nothing bad or even lackluster has been had by anyone in our group who has dined here! If you want desert, you may want to share one meal between 4 people and 1 desert between 4 people....that's how much food you get. Love it...quickly became one of my favorite places to eat.
huge menu. I love claim jumper because everthing you order is made to perfection. they have awesome food items and really something for everyone. just be careful because the entrees typically serve 2 or more.
Top Tucson spot. Lets start by saying I worked at this Claim Jumper for a year. I can tell you from experince this is one the the cleanest and most well maintained resturaunts in Tucson. The food is the highest grade product on the market. That means it will cost a little more than what your use to but Claim Jumper will make that up in the amount of food they will give you. Second it is the biggest resturant in Tucson seating over 200 people at a time. That means you need to relize that you may be one of the many people in there having a problem at any given time. Bring your good manners and Claim Jumper will treat you right even if you are unhappy with something. For some reason people like to go into a resturants with an "I am God you must obey me in a timely manner" complex just rember your server has the ultimate power over your food, so my biggest suggestion is respect your server even if they are the dumbest human you have meet. Act like your better than them and you might end up with a little secret sauce! On the other hand show a little common respect and you may have your best dining experince in a long time.
Beer good and cold. Beer was good and cold but so was the food, waited a while ribs was cold and hard and so was the steak, and mash potatos was hard and old, will never go there agian!!!
My mother-in-law loves it!. The first time we went, I thought the service was a bit slow, especially since it was not crowded. However, the food was great. My mother-in-law absolutely loves Claim Jumper. The last time she was in town, we ate there 3 out of the 5 nights she was here. I've had a chance to order quite a few selections and have not been disappointed - the salads are wonderful & very filling. If you are considering dessert, definitely save room! We usually have 4-7 people and have not had a problem being seated within a decent amount time, plus the staff has always been very pleasant and accomodating.
Best Liver and Onions in Tucson. I know it's an acquired taste, but you should definitely try it here. This is the best I have had outside the Napa Valley, @ Mustard's Grill. The portion size is immense, with a huge serving of freshly sauteed onions and their wonderfully thick-sliced smoky bacon, this is one of their signature dishes. They have a great selection of steaks and fish as well, but I go there for one reason. The service is very good, less the wait time to get in, but all in all, worth it.
NOT for LUNCH!. I had the worst experience at Claim Jumper. I arrived for lunch with my husband and sat on the patio. We waited for 10 minutes before I had to remind the hostess where we were. When a server finally came we ordered soup and salad knowing we had to get back to work. After waiting 35 minutes and still not receiving our food we asked that our food be made to go and could we speak to a manager. Needless to say five minutes later our food arrived and was not to go. After asking again they took our food into the back and packed it up for us. When the server returned to the table she said "My manager apologizes and says it is on us" I feel the manager should have approached the table and apologized. After such a bad experience I will not return. Can you imagine- 55 minutes to receive soup and salad?
4th Time and I have not been disappointed yet!!!. Lots of good restaurants in the Tucson area.. but this one is on my list of the top 5 for sure. Great setting... friendly staff.. excellent menu choices.. and.. well you better plan on taking half of your meal home with you.. because the portions are enormous.
Every time I've been its been great!. I've been to this restaurant at least 3 times and the only bad thing I've found is the piling up of beverage glasses... when they give you another drink they don't take the old one, and with the size of the glasses being huge, and 3 other people at your table, room becomes scarce. My husband says it has the best fish 'n chips he's had in the states (he's from the UK), I love the California fruit salad (or something like that), the wait staff has been overly attentive IMO... what's not to like? It can be a bit loud, true -- and having 3 meals for the price of 1... leftovers are great!
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