02/07/09

Rip of Flim Flam Shop...Beware of this place...

by danagotripped

Do not take your car to this place or any AASTRO location. I took my car there for a warranty repair, they told me no problem, they could fix the car under my extended warranty. 3 weeks later my car was not fixed and they were trying to charge me $4750.00 for a transmission rebuild!! I called the manufacturer of my car and found out a brand new transmission was only $2600.00!!. When I told them this, they got nasty, when I went to get my car they charged me 525.00 and held my car hostage until I paid them for doing absolutley nothing! They gave me a trasmission in pieces in my trunk and when I took it to another transmission place I found out AASTRO had stolen parts from my transmission!! Beware of this price gouging rip off shop. Dishonest, and horrible customer service!

I took my car to Mr. Clutch, it was like night and day, my warranty paid the bill, only cost me the 100 dollar deductable, If I would have used AASTRO, I would have been out of pocket 2700.00 plus the 2000.00 my warranty would have paid them!! Go to Mr. Clutch instead, they are honest, and will treat you like a paying customer!!

Sincerly, Dana S.

• Pros: None
• Cons: too many to list, This shop is a rip off...

10/09/08

Auto repair done right by the guys at AASTRO

by L1DC

Visited Aastro for a second time with my other car, WOW! I did not know it could run this well!! Thanks Astro once again!

L1DC

• Pros: AAA approved, ASE certified techs
• Cons: Always busy

10/09/08

saved me from selling my car

by catbound

When my 2004 ford focus started shifting funny i went to a nationwide transmission shop and the service manager went out to my car and drove it thirty feet in the parking lot and backed it up he told me the transmission would need to be rebuilt and it would cost about 2000 or 3000 dollars when i said i would sell the car before i would put that much into it he offered me 1200 which i almost accepted. After talking to another shop they actually sent me to aastro to get a free inspection they drove the car and put it up into the air then told me it needed an electronic diagnostic which costs $139 at first i thought that?s just a way to get some money out of me but they convinced me to go ahead with the diagnostic i was surprised when they called the next day and said the whole repair was going to be less then $500 so i went ahead with it and guess what i have been driving the car for the last 6 months without a problem I almost sold my car for $1200 to the guy at the other shop he had me convinced that i could not get anything for the car i.i have been to them twice since my first experience and they change my oil and have let me know that everything is still good i dont need any other repairs my mom like that they always call her in phoenix when i caome in to let her know how everything is i would give aastro a great rating and i tell everyone at school to take their cars there for any repairs

• Pros: Clean shop, gave us a AAA discout, gave me a ride to school,car was fixed
• Cons: none from me