03/05/08

Diamond Transportation Has High Quality Service

by Hillary1977

I had a family emergency, and Diamond transportation was able to pick up all my family members, and take a lot of stress away. I had early pick ups because many of my family members were leaving very early in the morning, and I was nervous they would miss their flights. They are very professional and have good customer support and quick pick up time when you need them. I was very satisfied with their quality of service. I highly recommend them.

11/01/07

DO NOT USE!!!!!!

by agibson78

DO NOT USE DIAMOND TRANSPORTATION!!!!!

After confirming my pick up the day before my wedding they still did not show up leaving me and my husband stranded at our wedding reception.

To make matters worse when we called them to find out what what was going on they said that I never confirmed it, basically calling me a liar!

They said that they had been trying to contact me for two days to confirm the pick up. The only call that I ever got from them was from 8:00pm the night of my wedding. Who calls someone in the middle of their wedding reception and expects them to answer the phone especially after the pick up was confirmed the day before. I got the message on my cell phone after the wedding!

They are nonprofessional and nonreliable.