Tucson >Beauty > Spirit Salon & Day Spa
2567 N Campbell Ave, Tucson, AZ | Directions 8571932.253783 -110.943975
Neighborhoods: Ward 3, Samos
Washed up impostors – Booked a day at Spirit Salon which entailed Massage, wax, cut and color. This was a first time visit and consequently my last.
My massage was the first of my appointments which was great. It was relaxing, progressive and flowed. My wax was 2nd which was a rude awakening after my massage but no fault to them I should've booked it first. As I am waiting for my hair I over hear a conversation between the manager/owner about my hair appointment never being booked. The conversation carries on into the hair area and back to the front where the owner/manager says book it with Cindy. As I sit there waiting for 30min. no one comes to address me about my non-existing appointment. As I get up to address the problem I hear someone shout my name so disgruntled I almost hesitated to admit that was me. To make a long story short, Cindy who obviously did not want to do my hair was so rude I blame myself for not getting up and leaving within the first ten min. of our interaction. To make things worse she colored my hair the wrong color and cut my hair shorter on one side then on the other. When I finally complained about my lop sided hair I heard the "owner" says "don't look at me I'm not fixing it". So the manager suggested another stylist to fix it which I agreed and as I sat in the new stylist chair I was getting dirty looks the entire time from Cindy. Visiting from New York I can take rude any given day but this was just unprofessional all the way round. As I sat there I was thinking what did I do to this poor girl but book a couple of appointments. To top it all off as I was changing back into my blouse I could hear arguing over who was getting paid for doing my hair. I couldn't get out of there fast enough.
After 5 hours at Spirit Salon I left more stressed than I did walking in not to mention my hair being the wrong color and a haircut comparatively shorter due to the lop sided fix that had to be reconciled. I received no discount, was charged full price and had no intention of giving them one more minute of my time. I would've paid $400.00 with no argument as long as I was out of that hell hole.
This pseudo salon is full of what seems to be washed up impostors of the real deal. They all need to continue their education in their line of trade work and management needs to invest in how to run a successful, thriving and customer service friendly business.
Great first experience! – This was my daughter's first experience here and it was absolutely wonderful. Maria did a great job on her hair. We Love It!!
LOVE THIS SALON – I have been going to Spirit Salon for years now and I would never go anywhere else. The staff is very professional and kind to all clients. Kylyn does my eye brows and facials and does an outstanding job everytime.The hair stylists are also some of the best. I really recommend you give this salon a try, you will not be dissapointed.
Amazing for wedding hair/make-up! – My wedding weekend (Oct. 2009) was the first time I had ever been to Tucson. I planned a destination wedding in Tucson (we live in SC) and our resort (Westin La Paloma) recommended this salon. I brought in pictures of hair and makeup 2 days before my wedding and did a trial run on both, which turned out fabulous! In all of the wedding pictures we've seen, my hair & makeup look wonderful. I learned from the girl that did my hair (Autumn) that this salon does a lot of wedding hair/makeup for models of wedding shows; so they have a lot of experience. Autumn did a wonderful job of taking the picture I gave her and styling her version of the style to work with my hair length/texture. Kylan did my makeup (which was airbrushed) and did an amazing job of choosing the best colors for my skin tone and eye color and doing my makeup just like the pictures I brought in. Not only did these ladies do a great job on my hair & make-up, but the other stylists and make-up artists did a wonderful job on the hair/make-up of my maid of honor, mother, mother-in-law, and grandmother. We all looked great for my big day! If I ever return to Tucson and need hair or makeup services, I will definitely return to Spirit Salon.
What a beautiful and friendly place! – Really great place, designed with some obvious attention to detail and very relaxing and pleasant to spend time in. Every single employee I encountered was friendly, professional and welcoming. Had several services done and each was executed on time and with a BIG smile. Also, this place has a great location, it's surrounded by neat little restaurants and other types of shops (maybe that's just something I notice 'cause I sure love some food) but, I can't imagine a better place to meet up with a couple girlfriends--get pretty and then go eat somewhere neat. I Can't wait to get back!
In regards to the previous review – The previous review struck me extremely off guard. I just recieved a day of beauty as well at Spirit salon and my experience was amazing. All the girls in the salon were dressed extremely sharp from head to toe. I recieved a massage, facial, mani/pedi, and shampoo/style. My massage was amazing, I bruise quite easily and even after recieving a DEEP TISSUE I had no signs of bruising or irritation what so ever. The facial was my favorite, I felt squeeky clean afterwards. I just about feel asleep while I was recieving my pedicure, which was sublime. Finally my shampoo/style was the icing on the cake. I felt like a million bucks. Not once did I ever see someone running around with "botox injections" on their face...there is no such thing as botox parties. Once a month they do botox injections however it is professional..not a party. Who cares if someone wants botox, leave them alone. I have been a client for over 5 years and have never had a problem. If I did I trust Georgia that she would take care of any negativity. Out of respect for Spirit I felt I had to say something, for some of this information seems false. Also, the review posted on here is second hand...maybe the client who acutally received the service should post her feelings.
Spirit Salon has lost all Spirit! – I went to this salon several years ago, it was great. Georgia moved from Gadabout and started it and she brought her technique and customer service with her. Unfortunately Spirit is no longer the spa it was.
We send our employees for a spa day for their birthday. Our employee, B, was treated rudely, given a deep tissue massage that left her bruised - even four days later - when she asked for a relaxing massage. Her lunch was a disaster and everyone pointed fingers at the other, finally declaring it to be B's fault. No one wanted to do her shampoo and style, they could be heard arguing in the next room about who HAD to do it. So, her wonderful, relaxing day turned into an ordeal.
Georgia called her later to "make it right", but ended up telling B that her spa never receives complaints. Wake up. The employees are dressed poorly and their attitudes are unprofessional. Employees run around with botox injections on their faces on "botox day", which is totally unprofessional. Clients coming out might appear that way, but should it really be botox party day for the staff when they're supposed to be serving real customers?
We've just been treated very poorly with no recourse from the owner / manager, so we won't be back and unfortunately we'll be very vocal about that. I can't see how this salon can last with this type of customer service. There are far too many quality spas and quality experiences to be had to spend your time at Spirit.
"Autumn" Reigns – I came to Tucson to visit my daughter who recently enrolled at the University of Arizona. We live on the east coast and have been loyal customers to an upscale salon there for many years. She was very apprehensive about patronizing a new salon but she has no choice now. Autumn was recommended to her by one of her suite mates at her dorm. I scheduled my appointment with Autumn preceding hers to somehow help with her anxiety...
Long story short, we were both very pleased with the end result and we have scheduled another appointment with Autumn in 4 weeks. This gives me an excuse to fly to Tucson once a month to visit my daughter and have our hair done together also. We were very impressed with this young lady and are fortunate to have found her.
She's got the gift – Only twice before in my life (I am 68) have I had a haircut like Tonja gives me. She listened attentively to what I wanted, cut my hair before and after color and blowdrying, and took time to make sure it was what I wanted, and it was. She has the instinctive gift of cuting hair like an artist. I look forward to my appointments very much. The staff are also attentive to make sure I am comfortable, have a drink and fruit if i wish. My daughter echos what I have said. I get compliments every day and have given many referrals.
Shannon is awesome – I have been going to Shannon for about 6 months for my "Brazilian" wax.... Which is as wonderful as it can be!!! She also gave me my first facial. It was relaxing and made a real difference in my skin. Overall I highly recommend Shanon for both waxing and facials!
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