Tucson >Merritt Realty Management
Merritt Realty has been one of the most generous property managers I have ever worked with. Thank you from the bottom of my heart for being so understanding of my situation and supporting me through everything. I can't thank you enough, I truly appreciate all you've done for me!
It's sad to say that you can't trust people anymore...I was nervous about the situation at my house because there was no kind of light outside so anyone would be able to jump out and I wouldn't have a clue! Most property managers don't really go the extra mile if they don't have to so I had no idea what to expect from Merritt. But thankfully I found they were compassionate and very quick to act on my issue because of the safety factor involved. Before I knew it there was plenty of lightening when I walked up to my house and I could see clear around the side so nobody would be able to hide out. Such a relief! Can't thank you guys enough!!
Not sure how this company has positive reviews. Tom is sly and a liar. KEEP ALL COMMUNICATION FROM HIM AND EMAIL TO CONFIRM INFORMATION FROM ALL VERBAL EXCHANGES. Triple check all bills and charges upon moving out. He'll charge for the full price of new or better items to replace years old items "accidentally." Sneaky! When I continued to question and ask for proof of the charges I was sent to collections. Do yourself a favor and don't rent from this company!
This is just a great company to rent from! I've been with them a year now and every little thing has been hassle free thus far. Very nice people to work with and they are very professional too. So glad I found a nice home with a property management company to go with it!
Everything that Jessica has said, and more. I'm not sure how Tom has reviews praising his work below, but it would be hard to imagine that he didn't write them up himself.
Our tenants are happy with their ability to take care of maintenance issues fast. They call us back quickly and we're very pleased with their service.
The knowledge and expertise shows that they are qualified to care for someone's house. We have been very happy with the service so far.
Tom Merritt comes off as a really nice guy until he hears something that he does not like. I am currently renting from him and he has been nothing but nasty. He told us that the property we were looking to rent was in a safe neighborhood. One our first two nights there we had helicopters over-head and the police barricaded off our street and searched our backyard. We asked Merrit if we could nullify the lease after being there for a few days because we did not feel safe with the constant gun shots behind our house every night and instead of talking with us he just sent us an eviction notice for unauthorized animals that he had given me verbal permission for. If you make him upset he will try to make your rental experience with him miserable. I have my animals for theraputic reasons (I have a doctors note explaining why I have them) and he is telling me I can only keep one of my animals. He feels I should get rid of the rest that he had given me permission for. Also, get any and every thing from him in writing because he will deny it and accuse you of lying. I would not reccommend anyone to rent from him.
I have rented from a few different management companies and this is by far one of the most professional teams you will deal with!
Their communication and ability to solve problems are excellent. Great experience. I would recommend them to anyone.
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