Broadway Animal Hospital

Poor care. I brought a dog to Dr. Mueller from a shelter. I was told that he had kennel cough so brought him in for treatment. The clinic has continued to have a very strong urine smell when you walk in. Is very noticeable. They had no concern about if he has his immunizations or what was done at the shelter. I thought it was interesting that vet was able to get his respirations and pulse just by taking his temperature. Hmm that is amazing, since you need to have a stethescope to get respiration!!!!! Basically she picked him up put him on the table, took his temperature and said that he had kennel cough and what medications to give him, and to bring him back in a week if he is not better. She did not say anything about the green drainage in his nose, or his runny goopy eyes, did not listen to his lungs or his heart. The sad thing is that without 12 hours he was extremely sick and is now being treated in the ICU at another vet. I understand that animals can get sick quickly, but really question that this may have been noted early a basic even exam was done. Poor care that could have lead to a poor outcome.....…

Great, No Frills Pet Care. I have been going here for several years with my 3 dogs. She is direct and matter of fact, which I appreciate. Sweet talk and baby talk is a pretense and a way someone tries to gain access to your trust. And I certainly do not want to pay extra for someone to spend unneeded time holding my hand or petting the pooch. Her diagnosis, though quick, have been accurate. She always does a follow up call to check up on the pet. I have a chihuahua, a basenji and a boxer. She treats them all the same, professionally. I have never seen any of the behavior as described by the reviewr “StatsJunkie” on July 30, 2009. Reviewer “purplesax” from 6/4/11 did a review on google under name “Dee” I am glad to see that google reviewer “Grover Lover” felt strong enough about the poor review of friend Dee that he/she made her own entry. Dr Mueller provides services for several of the animal shelters in town. This is why I initially went here. I wanted to provided patronage to someone who provided services to the community. And I assume someone who would do that would be more interested in the animal than the income as the shelters can't afford much. Elsewhere I have had bad and seen bad situations where the vet staff will use guilt to get as much out of you as possible and then when the money runs out (several thousand later) charge more for the euthanization. So if you want no frills pet care this is the place for you. If you have money to throw away on frills and false presentations go somewhere else or seek counseling. I was compelled to write this review because I felt all these bad reviews were so off the mark as compared to my experience.…

This veterinarian is cold and heartless.. We had to euthanize our little dog. They couldn't find our records. We sat weeping in the waiting room for 15 minutes while they searched. Then we went into an exam room. Dr. Mueller came in. No greeting. No condolence. No little pat on the head. She just said, "Hold him. I have to shave his leg to find a vein." She put the needle in, stuck her stethoscope against our little sweetie's chest, said, "He's gone," and walked out. If you cherish your pets, go somewhere else. This woman is stunningly insensitive.…

You get what you pay for..... This vet's negligence and lack of care for animals led to an early death of my kitty. She was just starting renal failure (without any symptoms) when I took her to Broadway for teeth cleaning. They ran blood work which showed the signs of early renal failure - elevated BUN and Creatinine levels. My cat was still put under anesthesia, no fluids, despite the bloodwork. No one called me to tell me about the bloodwork, nor did they tell me when I picked my cat up. A few months later I took her to another vet because she had started vomitting. We rean bloodwork and she had VERY elevated BUN and Creatinine. The vet had asked me when I had last run bloodwork - I told her that they ran it at Boradway but no one ever mentioned any problems. The vet called mutliple times to try and get the lab work from Broadway when it was finally faxed over the vet was appalled. She told me she would have NEVER done the dental procedure with my cats labwork as the anesthetic can harm the kidneys even further. I now work in the vet field and have asked numerous vets at three different clinics about this situation. NONE of them would have performed a dental on my cat WITHOUT first hospitalizing with fluids to try and get the kidney values down to a safe level.

My cat died a year later. I feel guilty to this day that I subjected my cat to Dr. Mueller. I never in a million years thought a veterinary professional would risk a cat's life for a few hundred dollars. - she is no better than a chop shop. Moving animals in and out so fast without a real care as to their long term health and safety. If you love your pet and want them to have a long healthy life AVOID Broadway animal clinic!!!!!…