Robert's Restaurant

I have never been treated so disrespectfully by a restaurant. I have never been treated so disrespectfully by a restaurant's wait staff and manager. My business partner and I hold a weekly lunch meeting at different Tucson restaurants. We had brunch at Robert's today. We arrived at 11:00, ordered coffees, ordered meals, etc. At 12:15, our server informed us she could "no longer allow us to stay", because she had people waiting. We were shocked, and asked to speak with a manager. The manager refused to speak with us in person. Instead, the waitress returned, said she had the "right" to ask us to leave, and said she was sorry for hurting our feeelings?!

Obviously, the staff at Robert's has no appreciation for our business, and we will never return to this restaurant. …

Authentic Food, Sincere Service. If you sometimes need midwestern truck stop/diner comfort food, you'll find it here. And it was all made right here. The bread and pies are baked here. The pork roast special was roasted here. Even the corn beef hash special was hashed out right here. And you know what that can taste like when someone dishes it up out of a can that was opened last week. …

HORRIBLE CUSTOMER SERVICE PROVIDED BY BOYD, THE OWNER. My son and I ate at Roberts restaurant on 09/19/2007 and had a very bad experience. We got there around 1:30 PM and ordered a tuna fish sandwich special with soup and a drink included in the price. I received my meal at around 1:50 PM. I forgot about not getting the soup and the waitress Peggy forgot to bring me the soup. I finally remembered at around 2:10 PM and was told it is too late to get the soup because the kitchen is already closed. The fact that I paid for the soup did not seem to matter, as the waitress Peggy would not give me the soup. The next day I called Boyd, the owner, who looked into the matter. He called me back right away and basically said I reminded the waitress too late after 2PM and that I was not entitled to the soup because the kitchen had already closed. Horrible customer service, especially from the owner himself. Roberts has lost 2 very good customers and we will spread the word. …