Recommends
Joined 1 year ago
June 17, 2013
I liked the service reps quick handling
of the check-in process. The environment of the waiting area is superior and the free coffee is nice.
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Joined 8 months ago
June 04, 2013
A greeter meets you as you drive
up-immediately-it's great! A very clean, well-maintained facility. Great service advisor!
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Recommends
Joined 1 year ago
May 22, 2013
We just had our 3rd encounter with
Desert Toyota in Tucson. Their people are honest and trustworthy. Thanks for making my time in Tucson great.
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Joined 9 months ago
May 07, 2013
Kyle called me when he found additional
work that was required, and explained all to me.
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Recommends
Joined 9 months ago
April 26, 2013
Tony does a very thorough job
explaining the features of the vehicle and helping weigh the options. He's a very personable individual making it a pleasurable experience. I'm happy to continue to do business with Desert Toyota.
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Joined 1 year ago
April 19, 2013
I've always been told, "never take your
car to a dealer for service unless you want to get ripped off..."
After dealing with Kyle Brooks for nearly 4 years, that myth has been dispelled.
Kyle is the definition of "customer service" and integrity.
Kyle and his techs have always diagnosed my problems down to something that costed me little or nothing.
Many mechanics have billed me for parts that don't need replacing or bogus repairs when they can't find the problem.
Kyle is very honest and works very hard to accommodate your needs.
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Recommends
Joined 9 months ago
April 12, 2013
It went rather smoothly and quickly
than a previous one I had done at another dealership. I really appreciate the no finance charges at this time. This is not my first purchase at Desert Toyota. I have purchases just about all my vehicles from them over the past 30 years.
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Joined 1 year ago
April 10, 2013
Vehicle turned out to have more severe
problems; parts were not available and had to be sent in; I was accommodate and received assistance with transportation on a rainy evening- returned in the morning to pick up fixed/washed vehicle and made it in time to travel for the Thanksgiving Holiday; realize this is not always possible, but I am very thankful staff worked hard to make it possible.
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Joined 1 year ago
April 02, 2013
We are so pleased with your efforts to
allow us to exchange our vehicle for NO out of pocket additional expense.
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Joined 11 months ago
March 26, 2013
I came to Desert Toyota be shown the
Prius line and learn about the car. Sales rep Nick greeted and took over this job. He was super knowledgeable on the product and made it easy for me to understand. Nick took us out for a drive, with me at the wheel on the return.
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