Tucson >Auto Dealers > Precision Toyota of Tucson
700 W Wetmore Rd, Tucson, AZ | Directions 8570532.287324 -110.983710
8 AM - 8 PM
Neighborhoods: Ward 3
I knew exactly what I wanted and the sales person was able to meet my needs. Love the bottled water.
I really liked the friendliness of the team. Most people make a purchase and when they return no one remembers their names. I returned to the dealership and not only did Ed, Joshua and Peter recognize me, but they came up to have small talk and ensure my satisfaction with the car. If it was not for these guys I wouldn't have bought the Corolla.
I've had nothing but good experiences here. I leased my 2012 Prius here in September with no hassle. They did everything they said that would and I got everything I was promised, no real hassles. I've taken my car in twice so far; once for an oil change and once for a check up/tire rotation. Both times were quick, less that one hour. If you want they will also wash your car for free, but it extends your wait time by 30 minutes I believe. They have a little cafe seating area where they sell snacks, coffee and drinks. I've not tried it, but it looks OK. The lot in general is clean and seems to function with reason.
A few months ago it was time for me to trade in my poor little Toyota Corolla. I went to a couple other non-Toyota dealerships and began to feel disillusioned with the whole car buying process. Other dealerships did not want to work with me and wanted me to sell me on REALLY high monthly payments, no thank you. Precision was the last dealership that I wanted to vist before giving up.
We were greeted promptly and I was whisked away to check out the RAV4s. I had my heart set on a smaller SUV and Precision had a lot of RAV4s on hand. I test drove a RAV4 and the car salesman Apu was more than helpful. He didn't talk down to me like salesmen at other dealerships. (Others tried to sell me vehicles based on mirrors to do my makeup and "It's pretty!") I decided to get the RAV4 I test drove (not based on mirrors ha!) and started the paperwork. Everyone at Precision was kind and made the process as painless as possible.
I've been back a couple times since for scheduled maintenance. I like that I can schedule these online and they always seem to have opening that are convenient for me. If you don't want to wait the few hours for your maintenance check, you can take the complimentary shuttle to the mall and call when you need to be picked up. If you choose to wait for your vehicle, the service station has free wifi and you can even check out iPads to pass the time. All in all I have had great experiences at Precision Toyota and when the time comes for a new car, I'll be returning!
Coming from a multi-generation Toyota family, I can honestly say this is THE WORST Toyota dealership we have ever been to!
Sales - absolutely pathetic, untrained, non-responsive and judgmental salespeople I have dealt with. Our multicultural family was all but blown off because we asked for a list of all discounts and dealer incentives - they refused saying we weren't serious because we didn't want to drive the car and were comparing to a more expensive model/brand! New. Car. Sale. Lost.
Service - don't even get me started. Wasted a complete day due to a plethora of mistakes and miscommunications on their end. When we returned for the vehicle, 8 hours later with no work done and no return communication made, the snot-nosed pretty boy "service manager" tried to belittle us and twist words and facts to make it all our fault. A simple "I'm sorry, we'll fix it" would have been great but apparently everyone there thinks they are better than the clients...why, because they have employment? Hah!
Will make the extra drive to Phoenix in the future - will be worth our while. Two clients, and a third one soon to be driving, LOST.
I enjoyed the friendliness and lack of "salesman attitude" from our salesman.
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