Tucson >Black Angus Steakhouse
Worse Dinning Experience.
After dinning at Black Angus restaurants for over 40 years and having enjoyed many meals at Black Angus restaurants in California, we expected to have a great meal at the Black Angus at 5075 N. Oracle Rd in Tucson last evening; we were sorely disappointed. Our dining experience last evening was quite possibly the worst I have ever had. Not only the new remodel that has taken the quaint quiet atmosphere to a open noisy area, loud radio blasting in your ear, spot lighting from ceiling shinning in your eyes, and with the new open floor plan we felt we were having to scream to have a conversation and there was no escaping the dinners conversations as the tables are right on top of each other, all of which has made it impossible to have a quit relax meal.
We are use to good food served in the proper way at Black Angus. There was nothing good about the meal the baked potato was not even heated up enough to hide the fact that it had been frozen and stored, cheese was still so hard that it never lost its shape from being frozen and then there was not even a hint of butter on it. The lobster tail was rubbery and barely warm and the melted butter in a dish was just barley warm appearing as if they had pour it out of a bottle, The shrimp was so small that the thick greasy fried batter was defiantly a good cover up. As far as the steak Black Angus use to take pride in their meat the cuts we received you could tell were just warmed and defiantly not prepared by a chief. The plate was cold and the steamed green beans were rubbery and just warm, The waitress was polite but defiantly seemed to be new and could so help. Needless to say after 40 some years we will not be back and it is sad to see Stewart Anderson's Black Angus reputation totally destroyed by this new loud open floor plan and precooked food
Poor Dining Experience.
My wife and I recently moved to Tucson. Having enjoyed many meals at Black Angus restaurants in California, we expected to have a great meal at the Black Angus at 5075 N. Oracle Rd in Tucson last evening; we were sorely disappointed. Our dining experience last evening was quite possibly the worst I have ever had.
I am used to good food served in the proper way at Black Angus. The only good part of our meal last night was the salad. The Prime Rib, to say the least, was not. My cut was warm, about 100 degrees. I had requested at least 137 degrees, which is medium rare. The plate was cold and the steamed broccoli was just warm, the cheese on top appeared to be shaved parmesan, not the melted cheese described in the menu. My prime rib was full of connective tissue and difficult to cut. I would say more like tearing it apart with the knife. Of the three prime rib dinners we ordered, only mine was served with Au Jus and it too was cold. My other guest ordered a rib eye steak. This was the thinnest piece of steak I have seen (all of the meat entrees seemed undersized) and it looked like she was having a tough time cutting it. We also ordered dessert. The Double Chocolate cake was dry on the outside and the chocolate syrup was not very warm. My cheesecake was old and the crust was thick, brittle, and dry.
The waitress was polite and friendly but seemed to be serving too many tables. As a result the service was slow; our dinner was two hours long. Two hours is fine for a seven course meal but not three.
I had committed to buying a $75.00 gift card when we were seated expecting to use it later for another fine meal at Black Angus. I now regret that purchase as well.
Our total bill was over two hundred dollars with the gift card and the 15 % discount. I am sorry to say I felt I wasted two hundred dollars on a very disappointing dining experience.
Editorial Review by Citysearch Editors. Families flock to this casual chain restaurant for American cuisine featuring seafood, ribs and juicy steaks.
Good for a date, Ok for value. The restaurant was overall a good place to eat. If you are looking to impress a date it is a good place to go. However, if you are looking for value, it seemed like it was a little over-priced for the food that was served.
What is the fuss about!.
Black Angus came highly recommended so we went there for dinner on a random weekday.
We both had prime rib. It came out way way way over done. I ordered medium well and it was so cooked it was hard to chew it. My husband had it medium and it came out well done as well but not as hard and chewy as mind was. During dinner we were not asked how the meal was or could not fine the waiter to get drink refills. We then had to wait for 20 minutes for the check after we were done. Overall it was a very negative experience. The good and service was horrible. Maybe they treat you better on weekends and other food besides prime rib is actaully good. We will not go back there.
The Very Best. Very best Food And the Best serves. The steak was the very Best I have ever had cook just the way I order it . I will go back and take some friends next time. Ken
yummyblackangus!!!!!!!!!!!. yum, this place is awesome. from the service to management, this place excels. having had very bad experiences at outback and pinnacle peak, i was hesitant to try out another steakhouse in town. black angus turned that all around. i now look forward to visiting my favorite restaurant in town, black angus. hope to see you there. this place rocks!
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